Privacy Policy

This Privacy Policy describes how Habbi Mobile Limited (“Mrjoint”, “we”) collects, uses, and shares your personal information when you visit or make a purchase from mrjointpatch.com (the “Site”).

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. Payment details are entered on an encrypted (TLS) connection and processed by our payment providers, Airwallex and PayPal; we never see or store your full card number.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

We share your Personal Information only with the service providers that help us run this store: Airwallex and PayPal (payment processing), Brevo (order and marketing email), Google Analytics and Microsoft Clarity (site analytics and session replay), and Google Tag Manager together with advertising platforms such as Google Ads and Meta (measuring the ads that bring people to the site). Each provider processes data under its own privacy policy and only for the purpose listed here.

We do not sell your personal information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising at any time: Google — https://www.google.com/settings/ads ; Meta — https://www.facebook.com/settings/?tab=ads ; or use the Digital Advertising Alliance opt-out page at https://optout.aboutads.info/. To stop marketing email, use the unsubscribe link in any email or write to support@mrjointpatch.com.

We set a small number of cookies that the site needs to work: your shopping cart, your currency and language choice, and a record of your cookie decision. These do not require consent.

With your permission we also load Google Analytics, Microsoft Clarity (session replay) and advertising pixels (Google Ads, Meta) through Google Tag Manager. If you visit from the European Union, the EEA, the United Kingdom or Switzerland, these tools stay off until you choose "Accept all" in the cookie banner. You can change your choice at any time via "Cookie settings" in the footer. Visitors from other regions can opt out through the links in the "Behavioural Advertising" section above.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are in the EU, EEA, UK or Switzerland, the GDPR (and its UK and Swiss equivalents) gives you the right to:

access the personal data we hold about you and receive a copy;
have inaccurate data corrected and incomplete data completed;
have your data erased where we no longer need it;
restrict or object to our processing, including for direct marketing;
receive the data you gave us in a portable format;
withdraw consent at any time, without affecting processing that took place before withdrawal;
lodge a complaint with your local data protection authority.

We process your data on the following legal bases: performance of a contract (orders, delivery, refunds), our legitimate interests (fraud screening, site improvement) and your consent (analytics and advertising cookies, marketing email). To exercise any right, email support@mrjointpatch.com; we respond within 30 days.

International transfers. We are based in Hong Kong and our service providers process data in the United States and other countries. Where required, transfers rely on the providers' standard contractual clauses.

California Residents

If you live in California, the CCPA/CPRA gives you the right to know what personal information we collect and how we use it, to request deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information. Advertising pixels may count as "sharing" for cross-context behavioural advertising; you can opt out by using the "Do Not Sell or Share My Personal Information" link in the footer, which opens the cookie settings, or by emailing support@mrjointpatch.com. We do not discriminate against you for exercising these rights.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@mrjointpatch.com or by mail using the details provided below:

Habbi Mobile Limited (Mrjoint) Attn: Privacy Compliance Officer RM 9042, 9/F, Block B, Chung Mei Centre, 15-17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong